Welcome

Dear Homeowner:

Congratulations and welcome to your new home!

Action Property Management is the management company for your community Association.   For your convenience, we have provided the following contact information of the various members of the 1400 Mission Street Management Team:

Name Title Phone Email
Amanda Cox Community Manager 800-400-2284 Acox@actionlife.com
Carlos Torres Building Engineer 800-400-2284 Ctorres@actionlife.com
Yesenia Martinez Manager Assistant 800-400-2284 YMartinez@actionlife.com

 

The Association website is available to all residents and is useful tool to obtain association information. The website address is: www.1400MissionHOA.com Residents can use the submit work order, see HOA calendar and contact Action Management.

Please visit select “My Account” on the HOA website to set up your Vivo Portal. Here you can review upcoming meeting information, obtain regular Board meeting minutes, newsletters and contact your Community Manager. You will need to set up an account by inputting your full account number and your e-mail. Please contact our Customer Care Center at 800-400-2284, with any questions or assistance and to obtain your account number if you cannot locate it. Homeowners should contact the necessary utility companies and transfer service to their own name within 24 hours of the close of escrow.

Copies of the 1400 Mission Street governing documents should be provided at close of escrow. Please familiarize yourself with these governing documents as they describe the functions and responsibilities of the Association as well as the individual unit owners, renters and guests. Architectural changes to your home must be approved by the Association before the changes can take place. Please review the Architectural Guidelines found in your copy of the Rules and Regulations should you decided to permanently alter your home as you are moving into your unit. Please submit these request to Ymartinez@actionlife.com

 

Please see information below about utilities set up:

Service Provider Phone Website/E-Mail
Electric/Gas PG&E 800-743-5000 www.pge.com
Telephone AT&T – U verse 800-750-2355 www.att.com/uverse
Telephone
Net/ Cable
Comcast

Xfinity

415-859-1828 http://comcast.com

Ivan_Castro@cable.comcast.com

Internet Webpass 1-800-Webpass www.webpass.net

 

We are here to be of service to you.  If you have a service call regarding maintenance of your common area, please call our office between the hours of 7:00 a.m. and 7:00 p.m., Monday through Friday and ask for our Customer Care Center- (800)400-2284.  Action has a great voice mail system, which enables you to leave a message 24 hours a day, 7 days a week.  All calls are returned promptly, so we hope you’ll use this additional communication tool.

In regards to keys for owners, at the time of close of escrow, the seller’s agent should give you the following items:

  • Entry Door Keys
  • Access FOB’s
  • Mailbox Keys

This property doesn’t not provide parking but, on the lower level we have bike racks that are available for your use. Bikes should be registered with the Association, you will find that form in your move in packet.

1400 Mission Street HOA is professional managed by Action Property Management and is contracted by the Board of Directors to offer its expertise in an advisory capacity and subsequently implements the decisions of the Board, maintains records, supervises contractors, and oversees day-to-day operations. As the managing agent for 1400 Mission Street, we look forward to serving you as a member of the community.

Thank you and welcome to 1400 Mission!

 

Management Team

Community Manager
Sergei Bokov | sbokov@actionlife.com

Assistant
Grace Wu | gwu@actionlife.com

Management Company

Action Property Management
Regional Office
4360 19th Street
San Francisco, CA 94104
p. 949-450-0202
f. 949-450-0303





Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
p. 949-450-0202
f. 949-450-0303